Frequently Asked Questions (FAQs)

ICS Cleaning is a professional cleaning service provider dedicated to maintaining high standards of cleanliness and hygiene. We pride ourselves on delivering exceptional service to our clients and supporting our staff to excel in their roles.

You can access the Documents here through the staff portal. It contains essential information, training materials, and company updates to help you stay informed and perform your duties effectively.

The comprehensive staff handbook is available here in the Documents section on theis staff portal. It provides detailed information on company policies and procedures.

To update your personal information, please call 01482 226 570. Our HR team will process your request as quickly as possible.

If you have any queries or issues, you can reach out to our Staff Support Centre. Our team is here to assist you with everything from HR questions to technical support. Simply use the contact information provided or submit a form through the portal.

Payday is typically on the last working day of each month. You can view your pay slips and other payroll information in the Payroll section of the staff portal.

Your pay slips are available in the Payroll section of the staff portal. Simply navigate to the Payroll section here, login and you will find all your pay slips listed there.

To reset your password, click on the Forgot Password link on the portal login page and follow the instructions. If you need further assistance, contact our technical support team.

Job openings are regularly posted in the Jobs section here. You can browse available positions and apply directly using the link provided.

Stay informed by regularly visiting the News section of the ICS website here. We post the latest company news, relevant industry updates, and inspiring stories from your fellow team members.